This privacy notice tells you what to expect us to do with your personal information. Our contact details

Email:info@dl.freeqiye.com

We collect or use the following information for the operation of customer accounts and guarantees:

Names and contact details

Payment details (including card or bank information for transfers and direct debits)

Purchase history

Account information, including registration details

Information used for security purposes

We collect or use the following information to prevent crime, prosecute offenders, or defend against legal action:

Names and contact information

Customer or client accounts and records

We collect or use the following information for service updates or marketing purposes:

Names and contact details

We collect or use the following information for research or archiving purposes:

Names and contact details

Location data

We collect or use the following information to comply with legal requirements:

Identification documents

Financial transaction information

We collect or use the following information for recruitment purposes:

Contact details (eg name, address, telephone number or personal email address)

Copies of passports or other photo ID

Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

Consent

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

Consent

Our lawful bases for collecting or using personal information to prevent crime, prosecute offenders or defend against legal action are:

Consent

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

Consent

Our lawful bases for collecting or using personal information for research or archiving purposes are:

Consent

Our lawful bases for collecting or using personal information for legal requirements are:

Consent

Our lawful bases for collecting or using personal information for recruitment purposes are:

Consent

Where we get personal information from

People directly

This data processor does the following activities for us: manage our IT systems

Other organisations

Insurance companies

Professional or legal advisors

Financial or fraud investigation authorities

Relevant regulatory authorities

External auditors or inspectors

Emergency services (where necessary)

Other relevant third parties:

third party

Sharing information outside the EU

Where necessary, we may transfer personal information outside of the EU. When doing so, we comply with the EU GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

Where necessary, our data processors may share personal information outside of the EU. When doing so, they comply with the EU GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

Your data protection rightsUnder data protection law, you have rights including:Your right of access - You have the right to ask us for copies of your personal data.Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

updated 29 May 2024